Berkay & Yasar
KARADAG

Welcome to New Faces Cruise Concierge,

A luxury-focused Ground Operator based in Turkey/at all port of calls, exclusively dedicated to serving the needs of the world’s most distinguished cruise lines. As an extension of the esteemed New Faces Travel brand—founded by my father(Mr. Yasar Karadag) and built on decades of expertise—we carry forward a proud family tradition of excellence, innovation, and unparalleled service.

New Faces Cruise Concierge was created to cater exclusively to the private and bespoke needs of luxury cruise lines. Our mission is to provide seamless, high-end services that enhance every aspect of the cruise experience, from the moment a ship docks in Turkey to the final farewell of its passengers.

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What We Do:

• Shore Excursions: We design and deliver exclusive, immersive experiences that showcase the best of Turkey’s cultural heritage, natural beauty, and hidden treasures.

• Pre- and Post-Cruise Tours: We extend the luxury experience with tailor-made itineraries that delight and inspire.

• Turnaround Operations: We specialize in curating unforgettable experiences for passengers while optimizing turnaround processes for smooth sailing ahead.​

• Shipping Services: Professional logistics and smart solutions to support the operational needs of cruise lines.

• Special Events: Unforgettable gatherings, celebrations, and bespoke experiences tailored to the unique requirements of cruise lines and their guests.

• Concierge on Land Service: We provide bespoke concierge on-land services designed exclusively for luxury cruise lines. Our dedicated team ensures that every guest's needs are met with precision, care, and elegance.​
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Operating exclusively as a B2B partner, we work directly with luxury cruise lines, ensuring that our services align with their elevated standards and commitment to exceptional guest experiences. Our deep local expertise, personalized approach, and focus on excellence make us a trusted and indispensable partner for cruise operations in Turkey.

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At New Faces Cruise Concierge, we combine a legacy of trust with a modern vision of luxury travel. We invite you to discover how we elevate every port of call into an extraordinary experience.