At New Faces Cruise Concierge, we specialize in delivering unparalleled service exclusively for luxury cruise lines. As part of the esteemed New Faces Travel brand, founded by my father (Mr. Yasar Karadag)—who continues to play an active role in our operations—we bring decades of expertise and a deep understanding of the cruise industry’s unique demands.

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Our commitment is simple: to provide seamless, personalized, and reliable support at all Turkish ports, 24/7. Why do luxury cruise lines trust us?:

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1. Industry Expertise:
We don’t just understand the cruise industry—we live it. From bespoke shore excursions to comprehensive turnaround operations, we know what it takes to meet and exceed the expectations of luxury cruise lines and their discerning guests.

2. 24/7 Availability Across All Ports:
The cruise industry operates around the clock, and so do we. Our dedicated team is always on call, ensuring that every need is met promptly and professionally, no matter the hour or location.

3. Tailored Services for Luxury Cruise Lines:
Our services are specifically designed with the luxury cruise market in mind. We offer:

Shore Excursions: Immersive, high-end experiences showcasing Turkey’s cultural and natural wonders.
Turnaround Operations: Efficient coordination for smooth embarkation and disembarkation.
Pre- and Post-Cruise Tours: Exclusive, personalized extensions to enrich the cruise experience.
Shipping Services: Dependable logistics to support operational needs.
Special Events: Memorable, bespoke events crafted for exceptional guest experiences.
4. A Legacy of Trust:
As part of a family business, New Faces Cruise Concierge builds on the foundation of trust, professionalism, and excellence established by Mr. Yasar Karadag through New Faces Travel. Our legacy ensures we approach every collaboration with dedication, care, and a personal touch.

5. Local Expertise with a Personal Touch:
Our deep knowledge of Turkey’s ports, attractions, and culture enables us to create extraordinary, authentic experiences for cruise guests. Paired with our personalized approach, we ensure every interaction reflects the highest standards of luxury.

6. Exclusive B2B Focus:
We work directly with cruise lines, providing bespoke, reliable solutions that integrate seamlessly with their operations and uphold their brand values.

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At New Faces Cruise Concierge, we combine decades of experience, a legacy of excellence, and an unwavering commitment to luxury service. Trust us to be your on-the-ground partner in Turkey, delivering exceptional experiences and operational reliability at every port.

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-BERKAY KARADAG